Installing
Carlson 2018
Workstation Installation -
Step-by-step instructions. For network licensing server
installation instructions, please see
http://www.carlsonsw.com/support/knowledge-base/?action=display_topic&topic_id=55.
What's
New - Complete list of improvements for Carlson 2018.
Registration
Documentation - For full documentation, including context sensitive
help, press the F1 key at any time while running Carlson 2018.
Fixes - A complete list of fixes for Carlson 2018 can be found on
at the Carlson Software Knowledge
Base.
Support - List of all
support resources.
System
Requirements
Carlson's
system requirements are no greater than that of the AutoCAD ®
version you are running. See your AutoCAD installation guide for
the minimum system configuration. It is always recommended that you
use the highest performance PC possible.
For detailed information on system requirements please see this
page: http://www.carlsonsw.com/support/system-requirement/
Carlson 2018 will operate with the following versions of
CAD:
Both 32-bit and 64-bit
Windows (for details on Windows support for specific AutoCAD
version, please refer
here ):
• AutoCAD 2010-2018
• AutoCAD Map 2010-2018
• Civil 3D 2010-2018
• IntelliCAD 8.3 built-in (supports Windows Vista through Windows
10)
Note: Carlson
requires a minimum screen resolution of 1024x768.
The older
AutoCADs or IntelliCAD will install on 64-bit Windows as 32-bit
application and Carlson 2018 will install and run properly on these
CADs as 32-bit application.
Workstation Installation
- Insert the CD and the program will initialize automatically. If
the setup program does not automatically begin, click Start, select
Run, type D:\Launch.exe and click OK.
- After the program begins, select Install Carlson 2018.
- Select which version of CAD you are installing Carlson 2018 on.
Users of 64-bit Windows will get additional prompt asking whether
they intend to use a 64-bit or 32-bit kind of CAD
application.
- During the installation process, you will be prompted for your
serial number. This can be found either on the CD case or on your
distribution sheet. IMPORTANT:
Each legal copy of Carlson 2018 has its own serial number.
- Specify which folder you prefer to install Carlson 2018 in. In
case of using multiple versions of AutoCAD, please select
individual folders of Carlson 2018 for each version.
- Select Install Type:
Most people will choose Full
install. In the case of Remote install some of the program files
will reside on the server location. To do a Remote Install, please
run a Full install on the server, followed by Remote installs
on workstations. This mode will NOT give you a network license
though, and it is NOT required for people running a network
license.
- Work and Data folders. Workgroups may choose to store their
drawings and data files in the central location. Please specify
where the program should look for files.
- You will be prompted for profile to use as a template. This is
an optional input to be used when there is an existing company CAD
profile you would like to use as a template for setting up a
separate Carlson 2018 profile. Leave blank if there is no need in
this feature.
- Review the installation options, and click "Next" to
continue:
- In the course of your installation, you may get a prompt to
carry over your settings if you had SurvCADD installed on your
system. Please state your preference:
- At this point, installation will start. After all the files
have been copied, you have to select which copy of AutoCAD you will
be using, as you may have multiple AutoCAD verticals installed on
the same system.
- It you see installation take long time without any apparent
activity, please make sure any other applications on computer are
shutdown. This delay is caused by component registration waiting
for other applications to exit.
- Installation will create a separate shortcut on your desktop
for each major component of the program.
Performing
Silent (Scripted) Installation
Whenever an
administrator needs to install several identical computers, it may
be beneficial to install once recording all the input and then
deploy the rest of the computers using the input recorded when
installing on the first one.
Carlson is using InstallShield InstallScript engine which supports
this feature in the following manner:
Please note
that this method will use identical Carlson serial number on all
the silently installed machines. This is correct in case of network
license mode, but is not proper for standalone licenses. In that
case, prior to registration, please navigate to Help, About
Carlson, Change registration, remove scripted number and
enter proper unique serial number assigned to the workstation.
After that, the new number is OK to register.
Network
License Server Installation
For network
licensing server installation instructions, click
here or
go to the Knowledge Base at www.carlsonsw.com.
Running for
the first time
When you
launch the program for the first time, it will try to connect to
the updates server, to see if any program updates has been posted
since the CD was created. Unless you indicate otherwise, the
program will do this on a weekly basis, to make sure that your
Carlson product is up to date on fixes to all known
problems.
Registration
IMPORTANT !
ALL INSTALLATIONS OF THIS SOFTWARE REQUIRE A UNIQUE SERIAL NUMBER.
If you are running this software on more computers than you have
purchased licenses for, you must buy additional
copies.
Each Carlson
program is licensed for use on one workstation which must
be registered. The registration records your company name and
AutoCAD serial number. To register your copy of Carlson, start
Carlson and choose "Register Now". The following dialog will
appear.
Note: Carlson
Software will no longer issue change keys over the telephone. There
are four registration options.
Fax:
This method allows you to print out the required information on a
form which you then fax to Carlson Software. The fax number is
printed on the form. The change key will be faxed back to you
within 72 hours.
Internet: Register automatically over the Internet. Your
information is sent to a Carlson Software server, validated and
returned in just a few seconds. If you are using a dial-up
connection, please establish this connection before attempting to
register.
Enter
pre-authorized change key: If you originally chose the Fax
method above, you will need to choose this method now to enter the
change key that is faxed back to you.
Register
Later: If you wish, you may defer registration up to 30 days.
After this time, Carlson will enter demo mode which displays a
message each time a Carlson command is run.
After you
select the registration method, choose Next and select the type of
installation you are performing. Choose Next again to review the
copyright information and to fill out the required information. At
this point, if you are using the Fax method, press the Print Fax
Sheet button. If you are registering using the Internet method,
press Next and the process will start.
If you have any
problems with Internet registration, please repeat this process,
and use the Fax method. There is more registration information on
the Carlson Software website at
http://www.carlsonsw.com/registration.html.
Tip: If Carlson
is running, you may access the registration dialog by choosing
About Carlson from the Help menu, then pick the Change
Registration button. This also allows you to add additional serial
numbers you purchased without reinstalling software. Each serial
number requires separate registration.
Obtaining Technical Support
via
Discussion Groups
• Carlson Software operates user discussion groups located at
http://update3.carlsonsw.com/forum/.
You can participate in user-to-user discussion on tips, tricks and
problems. Our staff monitors these groups to ensure that all the
issues are addressed. Visit our website at http://www.carlsonsw.com for information
on how to access these groups.
• You may also access the Carlson Software Knowledge Base. Visit it
directly at http://www.carlsonsw.com/support/knowledge-base/.
via
Electronic Mail
• The Technical Support e-mail address is support@carlsonsw.com.
via Phone
via Web
Site
Check the Carlson Software Web Site at http://www.carlsonsw.com for:
• Knowledge Base, discussion groups, technical support documents
and newsletters
Carlson Software manuals (PDF) and training movies
• Training and seminar schedules
• Step by step procedures on popular called-in topics
• Carlson Software and Autodesk downloads and updates (Feel free to
register for automatic update notification of updates when you come
to that area.)