Setting up License Server and Requesting A Network License
The up to date version of this process is always available
online at
http://www.carlsonsw.com/support/knowledge-base/?action=display_topic&topic_id=55
Quick Summary of Network License Manager
Installation Procedure
Install the Carlson Software product which you intend to network
onto each of the workstations using the network serial number
provided to you. Once you have completed that task, please do the
following on the network server:
- Download the Sentinel
Server.exe from the link below and install it to the server:
Sentinel Server ver. 8.2.3
- Download the Carlson
LMTools.zip from the link below to the server and extract the files
in a location on your computer which is both easy to find and easy
to remember. You will need these files in the future for license
management purposes:
Carlson LM Tools 8.2.3.zip
- If you are existing user of
Carlson and you are upgrading to a later version of Carlson
Software (2010 and beyond) You do not need to request new license
files... the network license files for older versions will
work with your upgraded serial numbers and software.
- Open the LMTools folder and
run the regclient.exe to request
license files for your new license manager (see more details
below). You will receive a reply (to the e-mail address specified
in your request) containing your license file.
- Save the .txt license file
(from your reply e-mail) into the LMTools folder.
- Run the WLMAdmin.exe file, also found
in the LMTools folder, to point the license manager to the new
license file (see more details below).
- On the left-hand side of
WLMAdmin you will see Subnet Servers with a plus (+) beside it.
Please click on the plus beside Subnet Servers to expand the list
of servers.
- Right-click on the subnet
server which you intend to use for the license manager.
- Select ADD A FEATURE >
FROM A FILE > TO A SERVER AND IT'S FILE.
- A Windows browser window
will open within the LMTools folder to allow you to select the
license file that you received in your e-mail.
Requesting A License File
In order to REQUEST A
LICENSE FILE, please follow these steps:
- Download LMTools8_2_3.zip
and extract it into a folder of your choice.
- If you are planning on
setting up redundant license server pool, please refer to
Knowledge base Article 620.
- One of the files found in
the LmTools.zip is regclient.exe. Execute this
program on the SERVER computer.
- Please fill out the entire
form and provide real contact information as we will use it to
contact you and provide you with your license.
- Make sure to use the
Carlson network serial
number provided to you for the product being
licensed.
- Make sure to select an
appropriate reason for the request.
- In the note field include
sufficient information about what has lead to the problem. Provide
any additional information you may have in this field (i.e. the
number of seats (nodes) requested for each module).
- Click on Submit to transmit the
request directly to the Carlson server when you are finished. Make
sure that any local firewall (if present) allows the connection
through. In case of transmission failure, you will be given
alternative submission instructions.
Installing The License File
When you receive your license file, perform the following:
- Run the WlmAdmin.exe found in the
LMTools folder.
- Click "+" before Subnet
Servers, to expand the list.
- Highlight your server name
on the list.
NOTE: If the
server is not on the list please verify the following:
- Sentinel Server is
installed
- SentinelLM service is
running (Control Panel > Administrative Tools >
Services)
- The computer running the
WlmAdmin.exe is on same computer or at least on same subnet as
license server
- The license server does not
have a local software firewall or modify the firewall rules to let
licensing traffic through (see
Knowledgebase Article 269 for more info)
- Right Click on the Server
name and select Add
Feature > From a File >
To Server AND It's
File
- Browse to select the license
file which has been emailed to you.
NOTE: If the
license has been rejected:
- Make sure original license
request (regclient.exe) was originated from the SERVER
computer.
- This license was not yet
added (multiple additions of the same file generate errors).
- The Server name and IP
address showing for the server (within WlmAdmin.exe) are
correct
- You can now verify licenses
available by clicking "+" in front of the server name
Install The Software Being Licensed
Now, install the software being licensed on the workstations by
using the serial number provided to you with the installation
package. All workstations on the network will share the same serial
number.
NOTE: Automatic
server discovery only works if the workstations and server are
located within the same subnet. In other instances an environment
variable needs to be set on the workstation through the following
procedure:
- Go to Control Panel >
System > Advanced Environment Variables
- Under System Variables,
click on "New"
- Set the "Variable name" to
LSFORCEHOST,
and the "Variable value" to the name or IP address of the server
(SafeNet's Support recommends using the license server IP
address)
- Click OK all the way
out.
NOTE: If you
intend to use commuter licenses, please refer to
Knowledgebase Article 507 for additional steps to be performed
on the workstation by administrator.
Verify that the licensing works on the client machine. Please note
that license is not when the program starts, but after the first or
second consecutive command.
Troubleshooting
For troubleshooting, please refer to
Knowledgebase Article 211. The Complete Administrator's Guide
has been included in the
Carlson LmTools8_2_3.Zip file.