via Discussion Groups
• Carlson Software operates user discussion groups located at
news://news.carlsonsw.com.
You can participate in user-to-user discussions on tips, tricks and
problems. Our staff monitors these groups to ensure that all the
issues are addressed. Visit our website at http://www.carlsonsw.com for information
on how to access these groups.
• You may also access the Carlson Software Knowledge Base. Visit it
directly at http://update.carlsonsw.com/kbase_main.php.
via Electronic Mail
• The Technical Support e-mail address is support@carlsonsw.com.
via Phone/Fax
• Phone: (606) 564-5028
• Fax: (606) 564-6422
via Web Site
Check the Carlson Software web site at http://www.carlsonsw.com for:
• Knowledge Base, discussion groups, technical support documents
and newsletters
• Carlson Software manuals (PDF) and training movies
• Training and seminar schedules
• Step by step procedures on popular called-in topics
• Carlson Software and Autodesk downloads and updates (Feel free to
register for automatic update notification of updates when you come
to that area.)
via Training
• Basic, advanced and update training is available from Carlson College. Enroll on our webpage or call 606-564-5028 and ask for Carlson College.