via Discussion Groups
• Carlson Software operates user
discussion groups located at news://news.carlsonsw.com.
You can participate in user-to-user discussions on tips, tricks and
problems. Our staff monitors
these groups to ensure that all the issues are addressed. Visit our
website at http://www.carlsonsw.com
for information on how to access these groups.
• You may also access the Carlson
Software Knowledge Base. Visit it directly at
http://update.carlsonsw.com/kbase_main.php.
via Electronic Mail
• The Technical Support e-mail address is support@carlsonsw.com.
via Phone/Fax
• Phone: (606) 564-5028
• Fax: (606) 564-6422
via Web Site
Check the Carlson Software web site at http://www.carlsonsw.com for:
• Knowledge Base, discussion groups, technical support documents and
newsletters
• Carlson
Software manuals (PDF) and training movies
• Training and seminar schedules
• Step by step procedures on popular
called-in topics
• Carlson Software and Autodesk
downloads and updates (Feel free to
register for automatic
update notification of updates when you come to that area.)